Senior Product Manager, User Centre
Who We Are
At OKX, we believe our future is reshaped with technology. As one of the world's leading cryptocurrency spot and derivatives exchanges, OKX uses innovative blockchain technology to redefine the financial ecosystem. With millions of global users and an array of diverse and sophisticated products, solutions, and trading tools, we strive to empower everyone to explore the world of crypto.
- Responsible for OKX cefi account ( user center ) system globally, independently complete overall product planning and roadmaps, organize work streams and milestones, and reach goals.
- Responsible for conception, design, development and delivery of our in-house security product and system.
- Ensure oversight and review of all End to End Risk Framework deliverables.
- Work in close coordination with all teams to identify, advise and escalate material product risks region by region.
- With the mindset of becoming the pioneer and leader in the industry, having the ability to research industry gameplay in-depth, discover user needs and detect market opportunities
- Candidates will be self-motivated, client focused and high energy level individual
- Experienced professional in user center/account services and risk management experience in the ecommerce/crypto/finance industry.
- Ability to navigate across global and cross-functional teams.
- Working experience in well-known Internet/cryptocurrency companies such as Facebook, Amazon, Airbnb, Coinbase, etc.
- A master of identifying and solving ambiguous problems to drive customer and business value, excellent empathy and business-oriented thinking model, able to define and solve key problems
- A "Driver" mindset. You are biased toward action, a great collaborator, and constantly pushing toward clarity and delivery
- Proficient in both English & Mandarin would be highly preferred as a working language for cross functional collaborations
- Experience in building Crypto/Web3/Blockchain products
- Competitive total compensation
- Comprehensive insurance coverage for employees and their dependants
- More that we love to tell you along the process!