Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week.

Essential Job Duties

In this expanded Systems Administrator role, you will be the backbone of our IT infrastructure, focusing on the comprehensive management and optimization of our internal systems, including network architecture, cloud services, and security protocols. You will ensure the reliable operation of Okta, Google Workspace, Zoom, Microsoft 365, Slack, Jira, and more, facilitating seamless collaboration and communication. Alongside these duties, you will maintain and enhance our macOS and Windows desktop environments, ensuring they align with our broader IT infrastructure and security goals.

Responsibilities:

• Administer and optimize our cloud and on-premises systems, including but not limited to Okta, Google Workspace, Microsoft 365, and network infrastructure, ensuring high availability and security.
• Lead the management of Zoom, Zoom Phone, and Zoom Rooms, to support effective communication and collaboration.
• Oversee the administration of Jira, Jira Service Desk, and Slack, streamlining workflows and enhancing productivity across teams.
• Implement and manage robust security measures, including SSH key management, endpoint security, and network protection, in collaboration with the Information Security team.
• Develop and maintain scripts in bash, PowerShell, and Python to automate system administration tasks, improve efficiencies, and ensure system reliability.
• Manage the deployment, maintenance, and troubleshooting of end-user hardware and software for macOS and Windows environments, integrating these responsibilities within the broader scope of system administration.
• Coordinate with the Helpdesk and cross-functional teams to identify and resolve infrastructure and endpoint issues, ensuring a secure, efficient, and user-friendly computing environment.
• Contribute expertise to the planning and execution of AV solutions for live events and remote broadcasts, ensuring high-quality, reliable communication for all participants.

What You Need to Get the Job Done

• 3 years of experience in Systems Administration, with a proven track record in managing a diverse IT infrastructure.
• Strong expertise in network management and security, with hands-on experience with tools and technologies such as Juniper, Mist, Cisco, or Meraki.
• Deep knowledge of administering key enterprise tools like Okta, Google Workspace, Microsoft 365, Zoom, Jira, Slack, and similar platforms.
• Proficient in scripting and automation with Bash, PowerShell, and Python.
• Solid understanding of macOS and Windows environments, from setup and deployment to security and troubleshooting.
• Exceptional analytical and problem-solving skills, capable of leading initiatives to improve IT processes and security.

What Will Make Us REALLY Love You

• Advanced IT-related degree or certifications (e.g., MCSA, CCNA, CompTIA Security+).
• Demonstrated leadership in managing IT projects and initiatives, with a focus on enhancing system security and efficiency.
• Excellent communication skills, with the ability to mentor team members, collaborate across departments, and present technical information clearly.
• A proactive approach to technology, with a commitment to staying ahead of the curve on IT innovations and security practices.
• Experience with automation platforms such as Okta Workflows, Workato, Make, and others, showcasing your ability to streamline operations, enhance productivity, and automate routine

What you'll love about us

• Great Company Culture. We’ve been recognized by multiple organizations like Inc, Salt Lake Tribune, Glassdoor, & Comparably for our great workplace culture.
• Make an Impact. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
• Rest and Relaxation. 4 weeks paid time off, 11 paid holidays, and we pay you to go on vacation (ask us about this)!
• Health Benefits. Medical with HSA and FSA options, dental, and vision.
• Prepare for the Future. 401(k) with a generous company match, access to a personal financial planner, and both legal and life insurance.
• Financial Peace University. We pay for a one year subscription and you walk away with financial savvy and a bonus.
• Give back. Get paid to give your time to the community: ask us about this!
• Educational Benefits. Whether you are a previous student, or currently enrolled in higher education, we can help cover some of those expenses.
• Amazing Office Amenities. We’ve got incredible benefits at our Draper headquarters including a full size gym, pickleball courts, a great office cafe, and free fountain drinks! Ask us more about our office!
• In-Person Onboarding! All new hires get to experience our in-person onboarding class, Bamboo Beginnings, at our Draper, UT headquarters! Ask us more about Bamboo Beginnings!
• Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location.